The biggest mistake a consumer can make is to hire a limousine service based solely on the “cheapest price”. This could translate into an array of problems and a large risk to you and your guests.
These are a few things to consider when shopping for a limousine service:
How old is the fleet?
How well are the vehicles maintained?
Is the company adequately insured and permitted?
Are the driver’s adequately trained and screened?
Does the company have a drug testing policy?
Ask About Insurance & Permits
All limousines are required to carry commercial insurance and proper permits with the Public Utilities Commission and/or Department of Transportation. We carry a $5 million policy on our Limo Coach and all other stretch limousines and SUV’s. We will be more than happy to provide a copy upon request. Please keep in mind that many companies have no registration with the PUC and do not carry the proper insurance. If you are quoted a rate that sounds too good to be true, ask about the company's PUC status and insurance coverage. Then visit the PUC web site to verify the information at
www.cpuc.ca.gov/tmis
Ask to See the Company's Vehicles
It is a good idea to check out the vehicle you plan on renting. Many companies carry an older fleet of vehicles while advertising newer ones. You don’t want to be surprised on the day of your event with a vehicle you were not expecting! Feel free to come by and view our beautiful fleet of late model vehicles.
Get a Contract
Companies that do not provide you with a contract may not be reliable. Upon booking a reservation with ARTIEXPRESS, we will provide you with a contract as well as any other forms that may pertain to your type of service. We will e-mail your confirmation at the time of reservation. Payment receipt will also be sent to your e-mail once your credit card has been charged.
Driver Standards & Drug Testing
All of our chauffeurs are professionally trained through our extensive in-house training program. Our Limo Bus drivers are also required to attend a commercial driver training program designed specifically for truck driving. In addition, driver records are pulled on a regular basis with the Department of Motor Vehicles and all drivers participate in a strictly enforced employee drug & alcohol testing and awareness program. All drivers are subject to random drug testing.
Vehicle Maintenance & Safety
Each and every vehicle is meticulously maintained inside and out. Our vehicles are serviced only by certified mechanics and detailed by professionals on a regular basis. We strive to exceed our customer’s level of expectation with each and every trip.
Industrey Associations & Affiliations
We are proud members of many reputable associations such as the Better Business Bureau (BBB). We are also affiliates with several worldwide transportation companies where we have provided outstanding service for diplomats, executives, the Academy Awards, Emmy Awards, Kids Choice Awards, MTV Awards, and many more memorable events. We are participating members of the Temecula Valley Responsible Partner transportation provides with the Temecula Winegrowers Association. We have also donated our services to many charitable organizations and will continue to do so because we feel it is our responsibility to serve the community in which we live and work.
Frequently Asked Questions...
Can I rent a limo for an hour or two? No. Unfortunately, because of vehicle prep time, costs and travel time it is not feasible to rent a limousine for 1 or 2 hours. Most of our vehicles have a 4 hour minimum. In periods of high-demand such as prom season hourly minimums can increase.
How soon should I book a limousine for Prom? As soon as you become aware of your Prom date you should book your limousine especially if you want a Limo Bus. Limos Buses are in short supply and are booked months in advance. Prom rentals minimum 7 Hours.
Privacy Notice
This privacy notice discloses the privacy practices for
www.Artiexpress.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 877-531-0644 or
info@artiexpress.com
